Season Ticket Renewals
Season ticket holders can renew their seats for one year beginning Monday, April 7th through Sunday, April 20th at the Mile One Centre Box Office.
The renewal process for three-year season ticket holders ended on April 3rd.
Tickets prices for the 2014-15 season range from $18, $25 to $28 per game, while pricing for 2015-16 and 2016-17 has yet to be determined.
Current season ticket holders have until April 20th to reserve their seats for next season.
Fans can either pay in full or sign on for a four-month payment plan, which commences June 1st. Fans are required to make a deposit of $100 per seat to reserve season tickets for the second and third years of the term.
Non-Season Ticket Holders
Those who are not current season ticket holders but wish to make a three-year commitment can do so beginning at noon on Wednesday, March 19th by placing a deposit of $150 for the three-year season ticket package. New season ticket holders will also have the option to purchase tickets for the upcoming 2013-14 playoffs at a later date but before the public onsale of playoff tickets begins. Additionally, new season ticket holders will also be eligible to avail of upcoming IceCaps Entertainment opportunities. Seat selection for the new season ticket holders will commence when the renewal process is completed.
NHL Exhibition Game
Season ticket holders who renew their seats will also be able to take advantage of advance ticket sales for the NHL exhibition game between the Ottawa Senators and New York Islanders on September 22, 2014. The Senators feature stars such as Jason Spezza and Erik Karlsson, as well as St. John’s native Colin Greening. The Islanders are led by their captain, recent Canadian Olympian John Tavares.
Tickets for the NHL exhibition game will be $100 plus taxes and surcharges and are currently available only to season ticket holders who renew or new season ticket holders.
Season Ticket Renewal Commonly Asked Questions
Q:) How long do I have to renew my seats?
A:) The 3 year renewal process will run from Wednesday March 19th through Thursday, April 3rd. If you wish to renew your seats for 3 years you must do so during this time frame.
Q:) Do I have to renew for all 3 years?
A:) Yes. At this time we are only accepting 3 year renewals.
Q:) If I choose to pay for my tickets in full, when will the payment be processed?
A:) By selecting the pay in full option, your credit card will be charged immediately.
Q:) I would like to buy tickets to the NHL Exhibition game. How do I do that?
A:) You can purchase your NHL Exhibition tickets during the online renewal process. You can purchase the same number of NHL Exhibition game tickets as you have season tickets.
Q:) I am a current season ticket holder and do not want to renew my season tickets but want to purchase tickets for the NHL Exhibition Game. How do I do this?
A:) At this time, NHL Exhibition game tickets are only available to IceCaps Season Ticket Holders who renew their seats or purchase new seats for the 2014-15 season. After season ticket holders have had an opportunity to purchase tickets, and depending on availability, tickets to the exhibition game will be available for purchase to the general public. If you are currently a season ticket holder and do not renew your seats, we cannot guarantee that your seats will be available to you for the exhibition game.
Q:) I have renewed my IceCaps season tickets for next season and I want to purchase my same seat location for the NHL Exhibition Game. Can I do this?
A:) Yes. During IceCaps Entertainment Sporting events such as the NHL Exhibition Game, whereby the venue configuration is the same as AHL Hockey, IceCaps Season Ticket Holders can avail of their same seats. Some restrictions will apply for technical seat kills such as camera, photography, etc.
Q:) I am interested in transferring one or more of my seats to another person/business. What should I do?
A:) Season seat holders can transfer any of their seats to another person or business. This process will take place after the conclusion of the 2014 Calder Cup Playoffs. There is no charge for this transfer. Once the transfer is complete, the new season seat holder will receive all rights and benefits associated with that seat and will be solely responsible for any associated balances. The new season seat holder will receive a new account number and will be placed on our seniority list as a new season seat holder.
Q:) I would like to change the location of my season seats. Can I do this during the renewal process?
A:) Unfortunately, we are unable to change the location of your season seats at this time. We recommend that you renew your seats online on March 19th and email email@example.com or call the Box Office at (709) 576-7657 to advise of your interest in relocation. Once the relocation process starts we will contact you and advise of what seats are available for you to choose from.
Q:) I am interested in purchasing additional seats for next season. How do I do this?
A:) Season Seat Holders who wish to purchase additional seats for the 2014-2015 season should indicate the number of seats that they are interested in purchasing in the additional seat deposit section of the season ticket renewal form. A $50 deposit per seat per year is required. There is no guarantee that additional seats can be acquired. If you are unsuccessful in acquiring an additional seat(s) your deposit will be transferred to your outstanding balance. If you do not have an outstanding balance your additional seat deposit will be refunded.
Q:) If I pay a $50 deposit on season seats per year for 2015-16 and 2016-2017 and there is no AHL Hockey after next season what happens with my deposit?
A:) If there is no AHL hockey after the 2014-2015 season your deposit will be refunded.
Q:) I am a current season ticket holder and would like to purchase tickets to the 2014 Calder Cup Playoffs. How do I do this?
A:) Season Ticket Holders have the option to purchase the same number of Calder Cup Playoff Tickets as they have current seats. The Calder Cup Playoff process for season seat holders will be announced in the coming weeks.
Q:) When will the playoff tickets be going on sale?
A:) 2014 Calder Cup Playoff tickets on-sale date will be announced in the coming weeks. Season ticket holders will be given first opportunity to purchase their seats to these games.
Q:) What is IceCaps Entertainment?
A:) IceCaps Entertainment is a sports and entertainment company, formed by the St. John’s IceCaps hockey club. IceCaps Entertainment will bring sports and live entertainment events to Newfoundland and Labrador, and give IceCaps season ticket holders “front of the line” access to purchase tickets to these events before they go on sale to the general public.
Q:) What does “front of the line” access mean?
A:) “Front of the line” access is basically a presale. It means that you will get the opportunity to buy tickets to IceCaps Entertainment events before they are released for public on-sale.
Q:) I have renewed my IceCaps season tickets for next season. Will this guarantee my seats to all events that come to Mile One Centre?
A:) No. As an IceCaps Season Ticket Holder you will only receive front of the line access to purchase tickets to events that IceCaps Entertainment brings to Newfoundland and Labrador.